Privacy Policy

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Last updated: 2026-01-01

ColdTech HVAC-R (“we,” “our,” or “us”) is committed to protecting your privacy. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

This policy also applies to information collected through online forms and digital advertising platforms such as Google Ads and Meta Ads (Facebook and Instagram).

We may collect personal information when you:

• Fill out an online contact or service request form
   
• Request a quote or appointment
   
• Contact us by email or phone
   

This information may include:

• Name
   
• Phone number
   
• Email address
   
• Service address
   
• Details related to your HVAC-R inquiry
   

We may also automatically collect limited technical data such as:

• IP address
   
• Device and browser type
   
• Pages visited and interaction with our website
   

We use your personal information to:

• Respond to inquiries and service requests
   
• Provide estimates and schedule HVAC-R services
   
• Communicate regarding appointments or service updates
   
• Improve our website, services, and marketing efforts
   
• Measure the effectiveness of advertising campaigns
   

We do not collect or process payments through our website.

We may use third-party tools such as:

• Google Ads
   
• Google Analytics
   
• Meta Ads (Facebook & Instagram)
   

These platforms may use cookies, pixels, or similar technologies to:

• Track website activity
   
• Measure ad performance
   
• Display relevant advertisements to users
   

These tools may collect information such as IP address, device type, and browsing behavior. This data does not identify you personally and is used only for marketing and analytics purposes.

You can manage or opt out of personalized advertising by visiting:

• Google Ad Settings
   
• Facebook Ad Preferences
   

By submitting your information through our online forms or using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us, subject to legal or contractual obligations.

ColdTech HVAC-R does not sell, rent, or trade personal information.

We may share information only with:

• Service providers who assist with website hosting, analytics, or communications
   
• Advertising platforms for campaign measurement and optimization
   
• Legal or regulatory authorities when required by law
   

All third parties are required to protect your information and use it only for authorized purposes.

We use reasonable administrative and technical safeguards to protect personal information from loss, unauthorized access, disclosure, or misuse. While we take privacy seriously, no online system is completely secure.

You have the right to:

• Request access to your personal information
   
• Request corrections to inaccurate or incomplete information
   

Requests can be made using the contact details below.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our handling of personal information, please contact:

ColdTech HVAC-R
📍  35 Point À Nicet Road, Grand Barachois, NB, E4P 8A2
📞 Phone:  (506)-532-1592
📧 Email: